Privacy Policy for Timber ERP
Effective Date: July 26, 2026
Last Updated: July 26, 2026
This Privacy Policy describes how TheSoftechCompany ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile application, Timber ERP (the "App"), and our associated web services hosted at accountea.com (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using Timber ERP, you acknowledge that you have read, understood, and agree to the collection and use of your information in accordance with this policy.
1. Important Developer & Application Identifiers
In compliance with Google Play Developer Policy requirements, the legal identifiers and associated web links for this application are explicitly defined as follows:
2. Information We Collect
We collect information necessary to provide, manage, and optimize enterprise resource planning (ERP) capabilities for your business operations.
A. Information You Provide Directly
- Account Credentials: Full name, business email address, phone number, company name, user role, and login password when registering or managing an account.
- Business & Operational Data: Inventory records (board feet, volume, grade, location), sales transactions, purchase orders, client/vendor details, invoices, and general ledger inputs entered into Timber ERP.
- Customer Support Communications: Content, attachments, and technical descriptions submitted when contacting customer support or requesting technical assistance.
B. Information Collected Automatically
- Device & Hardware Data: Mobile device model, operating system version, unique device identifiers (e.g., Android ID), hardware settings, and IP address.
- Usage & Application Logs: Operational logs, feature interactions, crash telemetry, session duration, and system performance metrics gathered to ensure application uptime, security, and bug resolution.
3. How We Use Your Information
TheSoftechCompany processes collected data solely for legitimate business operations and application service delivery:
- To operate, maintain, and provide core features of Timber ERP (e.g., inventory tracking, invoice generation, supply chain logging).
- To authenticate user identities, enforce access controls, and prevent unauthorized access.
- To process transactions and synchronize data between mobile devices and backend servers at accountea.com.
- To deliver transactional notifications, system alerts, and security updates.
- To provide responsive customer support and troubleshoot technical glitches.
- To comply with statutory tax, accounting, or legal requirements.
4. Data Sharing and Disclosure
We respect your business privacy. TheSoftechCompany does not sell, rent, lease, or monetize your personal or operational business data to third parties or advertising networks.
We may share information only under the following limited conditions:
- Third-Party Infrastructure Providers: With vetted, secure hosting and cloud service providers (e.g., cloud database, authentication, or infrastructure monitoring services) working strictly under contractual data-protection and confidentiality obligations.
- Legal Compliance & Safety: When required by law, subpoena, or legal process, or when necessary to protect the safety, rights, or physical/digital integrity of TheSoftechCompany, Timber ERP users, or the public.
- Business Reorganization: In connection with any actual or contemplated merger, acquisition, financing, or sale of company assets involving TheSoftechCompany, provided the acquiring entity agrees to honor the commitments in this policy.
5. Data Security & Storage
- Security Measures: We maintain technical and administrative security safeguards designed to protect your data. Data transmitted between the Timber ERP mobile application and our servers is encrypted using standard Transport Layer Security (TLS/HTTPS). Data stored at rest is protected using industry-accepted encryption measures.
- Data Storage Location: Your information is securely stored on enterprise cloud servers maintained by TheSoftechCompany or our trusted cloud partners.
6. Data Retention and Account Deletion
- Retention Period: We retain your account details and business records for as long as your account remains active or as required to comply with statutory accounting and reporting laws.
- Account Deletion Rights: You have the right to request access to your personal information, update incorrect details, or request full deletion of your account and related personal data.
- How to Request Deletion: To submit an account or data deletion request, email our privacy team at shreeharisoftech@gmail.com using the subject line "Data Deletion Request - Timber ERP". Upon verified request, we will permanently purge your personal identifiers and stored data from our active databases, subject to legal retention obligations.
7. Children's Privacy
Timber ERP is a professional business application and is strictly not directed toward or intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 13 (or 16 in applicable jurisdictions). If we discover that a child has provided us with personal information, we will delete it immediately.
8. International Data Transfers
If you access Timber ERP from outside the country where our servers are located, your information may be transferred across international borders. By using the Service, you consent to the processing and transfer of your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in legal rules or application features. We will publish the updated document at https://accountea.com/app/timber-erp/legal/privacy-policy and update the "Last Updated" date at the top of this policy.
10. Contact Us
If you have questions, feedback, or concerns regarding this Privacy Policy or the data handling practices of Timber ERP, please contact us at:
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